Southern Cross Components refund policy. Thank you for your purchase of a Southern Cross Components H&K recoil buffer. Our products are manufactured to the highest standards, however there may be situations where you seek a refund or are not happy with our product. If this is the case, please contact us in the first instance to discuss your issue. As an Australian supplier, we are governed by the Australian Consumer Law in relation to refunds and returns. If you have a minor problem with a product or service, we can choose to give you a free repair instead of a replacement or refund. If you have a major problem with a product, you have the right to ask for your choice of a replacement or refund. Please go to the Australian Consumer and Competition Commission website for more information https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund Contact us and our staff will be happy to work with you to resolve the issue. We look forward to helping you should you have any issues with our product. If you have any queries or complaints about our Refund Policy please contact us |